Michelle Zigas is a UX writer, copy lead, and regular writer working in NYC. Currently @ American Express.

She considers herself a champion for users, laypersons, customers, and readers of all kinds.

fun factz for dayz 📣

  • I dabble in crafts like jewelry making, upcycling furniture, and multimedia art.

  • Cat anecdote: Last year my vet said my two new kittens both had hereditary gingivitis and would lose their teeth unless I learned how to brush them 😱 It was daunting, but after a grueling year of trial and error we all finally got the hang of it—both cats got to keep their teeth as their Xmas gift. I got to keep my $$. Phew!

  • tldr; I’m not afraid to try new things. (Or I’ll be afraid and try it anyway.)

  • I love everyday words like mackerel, nickel, and trout.

  • I’m an aspiring children’s author.