Michelle Zigas is a copy lead, UX writer, and regular writer working in NYC. Currently @ American Express.
American Express
copywriter, in-house ad agency・customer dashboard microcopy + message testing expert
Amex Experiences® landing page (UK, 2025) / headlines + body copy
American Express official careers portal redesign (US, 2025) / headlines + body copy
The Princeton Review
Sole staff copywriter・Create new voice for 35-year-old educational brand・Lead all copy initiatives (digital, print)
Ralph Lauren Corporation
Copywriter, in-house advertising agency・digital・print・mobile
Freelance Copywriting
MACYS.COM・CLUB MONACO・ELIZABETH ARDEN・dELiA*s (ALLOY)・NEW YORK & COMPANY・CACHÉ・SAKS FIFTH AVENUE・BARNEYS NEW YORK ・ RAINBOW SHOPS
copy management ・social・website banners・blog posts・SEO・email・product・packaging・catalogue