Michelle Zigas is a copy lead, UX writer, and regular writer working in NYC. Currently @ American Express.

American Express

copywriter, in-house ad agency・customer dashboard microcopy + message testing expert

Amex Experiences® landing page (UK, 2025) / headlines + body copy

American Express official careers portal redesign (US, 2025) / headlines + body copy

The Princeton Review

Sole staff copywriter・Create new voice for 35-year-old educational brand・Lead all copy initiatives (digital, print)

Ralph Lauren Corporation

Copywriter, in-house advertising agency・digital・print・mobile

Freelance Copywriting

MACYS.COM・CLUB MONACO・ELIZABETH ARDEN・dELiA*s (ALLOY)・NEW YORK & COMPANY・CACHÉ・SAKS FIFTH AVENUE・BARNEYS NEW YORK ・ RAINBOW SHOPS

copy management ・social・website banners・blog posts・SEO・email・product・packaging・catalogue